Shipping Policy
Welcome to Jery Jo's Bridal Boutique! We take great pride in ensuring that your special day is perfect, right down to the last detail. Please review our shipping policy below to understand our processes and how we strive to deliver your purchases in a timely and secure manner.
General Information
In-Store Purchases Only: All orders and transactions are completed in-store at Jery Jo's Bridal Boutique.
Location: Jery Jo's Bridal Boutique, YMCA MADRAS PURASAWALKAM, 74 Ritherdon Road, Purasawalkam, Chennai—600084.
Shipping Method and Costs
We partner with reputable shipping carriers to deliver your items safely and efficiently. Shipping costs are calculated based on the size, weight, and destination of the package. These costs will be provided at the time of purchase. For an additional fee, we offer expedited shipping options. Please inquire with our staff for details.
International Shipping
We offer international shipping to select countries. Please inquire with our staff for the list of available destinations. International shipping costs and delivery times vary based on the destination. These details will be provided at the time of purchase. Recipients of international shipments are responsible for any customs fees, import duties, taxes, or other charges. These costs are not included in our shipping fees.
Shipping Timeframes
Orders are typically processed and shipped within 7-10 business days. For customized orders please check with store for shipping Timeframes. Delivery times may vary based on the destination. Expedited orders are processed and shipped within 3-5 business days.
Delivery and Receipt of Goods
Ensure that the shipping address provided at the time of purchase is accurate and complete. Receiving your order upon delivery, please inspect your package for any damage. If you notice any issues, report them to the carrier and our boutique immediately.
Returns and Exchanges
We accept returns and exchanges under specific conditions. Please refer to our Return Policy for detailed information. If your item arrives damaged, please contact us within 48 hours of receipt. We will provide instructions on returning the damaged item and issuing a replacement.
Special Orders and Custom Items
Special orders and custom items may require additional processing time. Our staff will provide an estimated delivery timeframe at the time of purchase. Additional shipping costs may apply to special orders and custom items based on their size and weight.
Contact Information
For any questions or concerns regarding shipping, please contact our customer service team at +918667003234 or jeryjosbridalboutique@gmail.com. Feel free to visit our boutique for any shipping-related inquiries during our business hours.
We appreciate your trust in Jery Jo's Bridal Boutique and are committed to ensuring that your shopping experience is seamless and satisfactory. Thank you for choosing us to be a part of your special day!